Student Concierge Services

Student Concierge Services (SCS), is comprised of knowledgeable Student Service Advocates. Our highly-skilled team of advocates assist student learners through a variety of insightful services; offering guidance, answers about National University policies & procedures, combined with innovative and sound solutions to create an exceptional student experience.

SCS Advocates address a broad-range of areas related to: Single Sign On/Login support, Admissions, Financial Aid, Student Accounts, Registrar and Graduation for NU System and Affiliates.

Our unique support hours were created to embrace the student lifecycle to proudly offer students timely, efficient and effective service via phone, chat, and email.

Our hours are as follows:

• Monday through Thursday: 8 am – 8pm
• Friday: 8am – 6pm
• Saturday: 8am – 5pm
• Sunday: Closed

Methods of Contact:

• Phone: (866) 628-8988 / (866) NU-ACCESS ext. 8900
• E-mail: scs@nu.edu
• Start a chat or ask us a question through NU Knowledge Base

Student Concierge Services

Working together for student satisfaction-
Yesterday, today, and tomorrow…